New clinic protocols
New clinic protocols will be strictly followed and may be changed at any moment according to emerging needs.
If you are experiencing Covid-19 signs and symptoms
Before you come in for your appointment please let us know if you have been experiencing a cough, shortness of breath, sneezing or fever. During this contagious time of Covid-19 transmission we will most likely ask you to reschedule; however we can provide you with a phone consultation or internet session to assess your situation and provide diet and herbal recommendations. Once those symptoms have dissipated we can see you for an in-person acupuncture treatment.
First-time appointment options
If you are coming in for the first time, we may make a phone/internet session for the initial intake to spend the time to get to know you, your history, current health condition and wellness goals. This will take anywhere between 20-45 mins. After this is complete we will proceed to schedule your in-person acupuncture treatment. If you want to have your first appointment done in person we will limit our time to 15-30 mins with you face to face for safety precautions. Please let us know if you have a preference for how you would like to handle your first appointment.
At the start of each visit we ask that you use the sink in the hallway to wash your hands with soap and water. We may take your temperature with either an infrared forehead laser or one-second ear thermometer that gets disinfected between each use. If you have a fever, we will send you home and reschedule your appointment. We can provide herbal suggestions, supplements or the free and easy wet sock directions for a do-it-yourself at home treatment.
Cleaning protocols and what to expect
We are constantly bleach wiping all surfaces including door handles, light switches, faucets, toilet handles, etc so please help us by being conscious of touching your face, wiping your nose, etc and wash your hands before touching anything. If you touch something that needs cleaning, let us know and we will do it!
We will be wearing a mask, and require you wear one too while in the common areas of the building.
FURTHER CLARIFICATION ABOUT MASKING:
Keeping in line with other medical establishments, we require masks to be worn in common areas of our space. Patients opposed to wearing a mask should find another practitioner to work with. Any patient that behaves badly or argues when informed of our masking policy will be discharged from the practice. This has been a trying time for small medical practices such as ours, and we ask for respect and polite behavior. This is a firm policy that we find necessary to state so that you are informed as what to expect. We appreciate your support in helping us keep harmony within the clinic and community.